Warranty

Warranty for Blizz Auto

At Blizz Auto, we are committed to delivering high-quality, reliable, and eco-friendly golf carts that you can trust. To ensure your complete satisfaction, all of our vehicles come with a comprehensive limited warranty.

Warranty Coverage

1-Year Limited Warranty
All new golf carts purchased from Blizz Auto are covered under a 1-year limited warranty from the date of delivery.

This warranty covers:

  • Electrical Components (controllers, wiring, onboard chargers)

  • Battery Performance (manufacturing defects only)

  • Frame & Chassis

  • Steering & Suspension Components

  • Brake System

What’s Not Covered

This warranty does not cover:

  • Damage caused by misuse, abuse, accidents, or improper maintenance

  • Normal wear and tear (tires, seat cushions, light bulbs, etc.)

  • Modifications or aftermarket parts not approved by Elite Drive Auto

  • Water damage or corrosion

  • Commercial or rental use (unless explicitly agreed upon)

How to File a Warranty Claim

  1. Email us at contact@blizzauto.com with your purchase details and a description of the issue.

  2. Include clear photos/videos if possible.

  3. Our service team will review and contact you within 2–3 business days.

If approved, we may:

  • Provide replacement parts free of charge

  • Offer repair assistance or direct you to a certified technician

  • In some cases, arrange a full unit replacement

Warranty Repairs

Warranty service may require you to ship the defective part back to us. In some cases, local repair shops authorized by us can be used. Labor costs for repairs not performed by Blizz Auto are not covered.

Your Rights

You have the right to:

  • Access or correct your personal information

  • Request deletion of your data

  • Opt-out of marketing communications at any time

To exercise these rights, email us at: [contact@blizzauto.com]

Important Notes

  • Warranty is valid only for the original purchaser.

  • All repairs or replacements are at the sole discretion of Blizz Auto.

  • We reserve the right to void the warranty if improper usage or unauthorized repairs are detected.

5. Contact Us

To request a refund, please contact us at:

📧 Email: contact@blizzauto.com
📞 Phone: [+ 17869365287]

Address: 715 East Geer Street; Suite B-1 Durham, NC 27701 USA

Customer Service Hours : Monday – Sunday 8:00 to 10:00 PM. Please include your order number, reason for the refund, and any relevant photos or documentation.

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